Description
xFEATURES
- Electrical grade fiberglass reinforced thermoset resins surround a uni-cell foam core providing insulation from shock hazards
- Static discharge stick is used to safely clear any static electricity after equipment has been deenergized
- Class 3 flat face grounding clamp and copper hook safely conduct static electricity away from the equipment
PRODUCT CARE
- Live-Line hotstick tools should be cleaned only by trained personnel.
- Before each use, tools should be wiped with a clean, absorbent paper towel or a clean, absorbent cloth and followed by wiping with silicone-treated cloth.
- If simple wiping does not remove the contaminant, then apply denatured alcohol with a paper towel or clean, absorbent cloth and follow by wiping with a silicone-treated cloth. Only use the solvents and cleaners formulated for use on fiberglass live-line tools such as Polywater Hot Stick Cleaner & Water-Repellent Wipe.
- Never use soap, detergents, liquid or powdered form to clean fiberglass tools under field conditions.
- The surface of the tool must be carefully monitored to ensure that it is always sufficiently waxed.
- When not in use, tools must be stored where they will remain dry and clean and are not subjected to abuse or direct sunlight.
Shipping & Return
xReturns Policy
You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).
You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).
If you need to return an item, simply login to your account, view the order using the "Complete Orders" link under the My Account menu and click the Return Item(s) button. We'll notify you via e-mail of your refund once we've received and processed the returned item.
Shipping
We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.
When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.
Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.